1.What is the minimum order quantity?

    The Minimum Order Quantity for wholesale is $100 per order with mix style(exclude delivery cost ,tax and VAT).

2.How to place an available order?

    If you are interested in some of our products or place an order from us,you can buy lingerie from our online website,or contact us by e-mail (yuanssale02@gmail.com). You just tell us the products’ item number ,size,colour and quantity for each item, then we will give you quotation and payment message for reference.

    Welcome to visit  Wholesale Service for details

3.Do you offer drop-ship service?

We could offer drop-ship service under the condition of the Minimum Order Quantity. And we promise we will not divulge any information of  Yuans Lingerie.

4.How about the discount policy?

Record:

1.The payment of goods exclude delivery cost, tax and VAT.

2.Specials products,g-string or panty can not be enjoyed this policy.

3.All products can be enjoyed only one methord.

       If you need order more than 10,000USD or 200 pcs per style/color/size, please get in touch with our general manager directly(E-mail:yuanscn@hotmail.com)

5.When will we get the feedback and how Quickly will I Get My Products? How Are Goods Shipped?

    We will prepare your goods in 18 hours. We will deliver the package to our forwrder right now after prepared. When we get the tracking number, we will inform you as soon as possible. We always deliver our package by EMS, DHL, UPS or HK post. Don’t worry, shipping from China is cheaper and faster than you think! Please view our Shipping info for complete details

6. What methods of payment are accepted?

  We accept the paypal (aslo Credit card), and western union payment.

1. Our Paypal account is :yuanscn@hotmail.com

2.Western Union information
Address:Fuhua Village Avenue NO.7 Yanbu Town, Foshan City ,Guangdong Province
Name: Huan Zhao
Tel:(+86)075788567907
==First name is Huan, last (family) name is Zhao==

If you choose Western Union to pay the total payment, please give me some information to yuanssale02@gmail.com after you transfer your money.

Inforamtion,

1.       The full name of Sender: First name:   Last name:

2.       Receiver

3.       MTCN

4.       Amount

5.       Transfer Country

6.       Transfer Currency

7. Do you have catalog of your products? Where can I download the catalogue?

    Our website shows all products’ pictures, also you can download here: Catalog Download

8. If I have my own design, do you offer OEM service and what is minimum quantity for OEM service?

    Yes, OEM condition is welcomed and the minimum quantity depend on the items you order. For more details please view OEM Service

9.Backorders

    While we try to maintain a high inventory level on the most popular items,  sometimes a particular style, color, or size is not in stock. If this is the case, we will e-mail you that the item is on backorder and ask if you would like to wait for the product, replace it with a different item, or cancel that part of the order.

10. Has my order shipped?

    When we send out our customer’s order,We will send the Travking number to our customer and then help them track their orders.

11.My order never arrived.

    We will help you track your order status and you also can track your order. Be sure that all of the items in your order have shipped already. If your packages each show a status of "delivered," please contact customer service for assistance.

12.How do I create an account?

1)Click the "Join Free" link at the top middle of our site.

2)Enter your information.

13.How much is my shipping?

    Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

14.Do I have to pay sales tax?

    You do not have to pay sales tax.

15.I need a copy of my receipt/invoice.

    When we send out our customer’s order,we will put along with a copy of invoice.

16.How do I find my product?

    To find the product(s) you're looking for, you may:

    (1) use the navigation menus on the left of our website.

    (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.


17.Low Price Guarantee It is our commitment to provide you with the best value, at the best price.

    We value your business and strive to keep our prices low, and SAVE you money!

18.Privacy Policy

    We value your privacy. We do not sell, rent or loan any identifiable information (including e-mail address, phone number, etc.) regarding our customers to anybody. We will not solicit you by phone or mail. Any information you provide us with will be used responsibly, is held with the utmost care and security, and will not be used in ways to which you have not consented. Please view our Privacy Policy for complete details on how we use the information we collect.




If you have any question, please do not hesitate to contact us. We are honor service for you.